We are pleased to invite EMA member firms to attend an Annual Consumer Duty Training session, designed to support firms in meeting their obligations under the FCA’s Consumer Duty and maintaining appropriate training records.
Session details
This training series is the capstone to our implementation plans. Each session focuses on different aspects of the Consumer Duty and is aimed at different stakeholders within our business.
The training sessions will include examples and analysis specific to the e-money and payments business.
This one-day conference brings together UK industry leaders, regulators, and innovators to address the specific challenges and opportunities facing the UK market. From navigating FCA requirements to leveraging the UK’s world-leading open banking infrastructure, attendees will gain practical insights and strategic frameworks tailored to the UK regulatory environment and competitive landscape.
This year’s Summit addresses the key developments which are shaping the payments ecosystem in 2026. From a regulatory perspective, the merger of the PSR and FCA potentially heralds a new era for the way in which regulators interact with the industry – or not, as the case may be. We are delighted that David Geale, Executive Director, Payments and Digital Finance, Financial Conduct Authority and Managing Director, Payment Systems Regulator has agreed to give a keynote address on what the consolidation means and how they will achieve their objectives.
Whatever the regulatory framework, there can be no doubt that there will be a wave of radical reforms over the next year. With the FCA’s new safeguarding rules taking effect in May, the maturation of the APP fraud reimbursement regime, and the transition from open banking to open finance, UK payment providers face unprecedented regulatory and competitive challenges. Simultaneously, technological innovations including agentic AI, real-time payment enhancements, and the emergence of regulated stablecoins are creating new opportunities for those prepared to adapt.
Confirmed speakers include:
David Geale, Executive Director, Payments and Digital Finance, Financial Conduct Authority and Managing Director, Payment Systems Regulator
Sarah Breeden, Deputy Governor for Financial Stability, Bank of England
The Lord Holmes of Richmond MBE
Rory Tanner, UK Head of Government Affairs, Revolut
Ben Agnew, Chief Executive Officer, The Payments Association
Deb Jones, Deputy Managing Director, Payment Systems Regulator
Simon Eacott, Head of Payments, NatWest Bank
Natalie Lewis, Partner, Head of Fintech, Market Infrastructure and Payments, Travers Smith
Dr Thaer Sabri, CEO, Electronic Money Association
The full agenda can be viewed through the website link below.
