Publications and events

Final EMA response to FCA consultation on complaint handling

The EMA welcomes the opportunity to respond to FCA’s consultation, ‘Improving Complaints Handling’ CP 14/30. The response below addresses the questions that are of particular concern to EMA members: Question 3 on the summary resolution communication, Question 8 on the use of premium rate telephone numbers, and Question 20 on the cost benefit analysis.

13 March 2015     Final EMA response to FCA consultation on complaint handling

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Thaer Sabri was a speaker at the Russian Retail Banking Forum 2015

Retail-Banking-500x250-E-with-discount

 Dr Thaer Sabri, EMA CEO was representing the EMA in a debate about the impact of new market entrants.

 

http://www.retail-finance-russia.com/AS2363EMAh

Subject: Retail banking leaders met again at the 13th annual Adam Smith Conferences’ Forum. 

Now more than ever it is important to gather and brainstorm the how and what to do in the current economic situation.

  • How are banks’ strategies changing, and how have they changed already due to geopolitics, sanctions and the economic uncertainty?
  • Which client segments will grow? and Which product has the most potential?
  • How to cut costs but at the same time build the life-long partnerships with clients and their families?
  • What new cost-cutting solutions must banks implement to remain profitable and to resist external macroeconomic shocks?
  • How to build life-long partnerships with clients and their families?

These were the questions on top of Russian Retail Banking Forums’ agenda.

Dr Thaer Sabri, the EMA Chief Executive was a speaker at the Russian Retail Banking Forum and did present the hot topic: “EU model of evolving industry and regulation – which key provisions have enabled business and changed the landscape?”

 

THREE UNMISSABLE FEATURES OF 2015 FORUM:

  • ROUNDTABLES with the industry leaders join the leading bank CEOs at a roundtable in the audience and learn how they are adapting to crisis environment, maintaining revenue growth and growing customer base
  • NEW TOPIC Business Optimisation Summit Learn how to introduce a retail division with the aim of optimising the entire business
  • HOT TOPIC: Digital strategy of the bank. On stage discussion with most popular on-line banks in Russia including Svyatoslav Ostrovskiy, Director, Bank XXI, Sberbank

Last year the Forum was attended by 250+ executives from:
ACI Worldwide CIS ● Alfa Bank ● Absolut Bank ● Alico ● Bank of Moscow ● BelGazPromBank ● Companion ● Credit Europe Bank ● Delta Bank ● Equifax Credit Services ● Eurogiro ● Gazprombank ● Google Ireland Ltd ● Home Credit & Finance Bank ● Investtorgbank ● KIT Finance Investment Bank ● MTS Bank ● Petrocommerce Bank ● Perm Financial & Investment Group ● Promsvayzbank ● Rosbank ● Rossgosstrakh ● Saint Petersburg Bank ● Sberbank ● Sovcombank ● Svyaz Bank ● Temirbank ● Toyota Bank ● UBRD ● Universal Electronic Card ● Uraltransbank ●  VISA Payment Systems ● Vostochny Express Bank ● VTB24 ● Wallet One ● Western Union ● Zapadny Bank ● Zenit Bank

 

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EMA response to EBA’s consultation on the implementation of draft EBA Guidelines

EMA responsed to EBA’s consultation

EMA response to the EBA’s consultation EBA/CP/2014/31 on the implementation of draft EBA Guidelines on the security of internet payments prior to the transposition of the revised Payment Services Directive (“PSD2”)

17 November 2014, EMA response to EBA consultation

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EBA concerns over anonymity and IT security at bitcoin conference

Amsterdam recently hosted the Bitcoin 2014 conference, which included a session on anti-money laundering on transparent networks. Dirk Haubrich of the European Banking Authority (EBA) outlined some concerns that the EBA has on digital currencies generally, including bitcoin.

Haubrich said that the EBA is concerned about: …

EBA concerns over anonymity and IT security at bitcoin conferenceRead More »

EBA concerns over anonymity and IT security at bitcoin conference Read More »

EU Parliament finalises vote on Payment Accounts Directive

On the 15th of April, European Parliament voted on the text for the Payment Accounts Directive. This concludes the legislative process in Brussels that started with a Directive proposal on the comparability of payment account fees, payment account switching and access to payment accounts.

The Directive lists a number of requirements with respect to using standardised terminology and facilitating account switching for all payment services providers. It also provides a regime, applicable to credit-institutions only, to ensure the proper provision of basic bank accounts in Member States.

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EU Parliament finalises vote on Payment Accounts DirectiveRead More »

EU Parliament finalises vote on Payment Accounts Directive Read More »

EMA response to call for inputs for the UK Payment Systems Regulator (PSR)

Last year, HM Treasury announced that the Financial Conduct Authority would set up the UK Payment Systems Regulator (PSR). Following the announcement, the FCA published a “call for inputs” consultation in March this year and organised a stakeholder conference. The EMA contributed to the consultation to assist the Payment Systems Regulator develop its regulatory approach and identify early priorities.

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EMA response to call for inputs for the UK Payment Systems Regulator (PSR)Read More »

EMA response to call for inputs for the UK Payment Systems Regulator (PSR) Read More »